Your use of this service is at your sole risk. Our backup service is provided to you as a courtesy. Site Hosting Club performs backups of shared servers; however, these backups are for Site Hosting Club’s administrative purposes only, and are in            NO WAY GUARANTEED! Customers are responsible for maintaining their own backups on their own personal computers or other third party backup service providers. Site Hosting Club does not provide any sort of compensation for lost or incomplete data in the event that backups do not function properly (even if the malfunction was due to negligence on Site Hosting Club’s part). We will do our best to ensure complete and accurate backups, but assume no responsibility for this duty. Always backup your site contents to your personal computer or third party server! We make no guarantees about the availability of backups. You agree to take full responsibility for files and data transferred and to maintain all appropriate backup of files and data stored on Site Hosting Club servers.

The system logs of the servers would be retained as a backup in our server for at least 1 (one) months from the date of its creation. And otherwise also, we may retain such information in our systems but for a limited period, which may help not only in complying with the laws of the land but also to make sure that we maintain enough backup of user accounts, which may either be required to be restored to the server in unforeseen circumstances or to make available the information to the enforcement agencies, in case of any specific requests received in accordance with the law of the land.

But in case of exceptional circumstances, it cannot be assured that we will always have at all times backup available with us. Further, you as a Site Hosting Club user agree that in no case, Site Hosting Club can be held responsible for the loss of data in any circumstances.

We strongly recommended that you make use of CodeGuard for reliable and cheap offsite back ups. Read more here – https://core.sitehostingclub.com/store/codeguard On VPS, Dedicated servers, Managed Servers, OX Email we do not maintain any backups that can be restored on a per server or package basis. For Managed Servers, you can buy additional SAN storage or another server and request us for backup configuration and we will be able to set this up for you. Modifying Firewall Rules for Dedicated/Managed Servers: On your backup request, We will share a list of IPs to be whitelisted in your firewall at all times to enable us to create the backup archive. If there is a rule in iptables (server firewall) to block all connections or allow connections only from specific IP which does not include the ones shared in response to your ticket, we retain the right to reboot the server in single user mode, stop the iptables service and then access the server in order to check the abuse complaint reported without prior notice, if need be.

Note: Site Hosting Club requires a fee of ₹ 1000 + 18% Service Tax to provide backup on the Shared Hosting package, ₹ 3500 + 18% Service Tax for a Reseller Hosting package upto 10 DA Accounts.