This article provides information about the ordering process at Site Hosting Club.
Account activation
To protect our customers from fraud, all activation of accounts require a process that takes up to 24 hours. However, if the order passes successfully, we usually activate an account within 15 minutes. If you have not received your Welcome email after 24 hours, try looking through your email application’s Spam or bulk mail folder. For further assistance and inquiries, please visit https://core.sitehostingclub.com to submit a support ticket on the Site Hosting Club Customer Portal.
Billing cycles
When ordering a hosting package, you get to choose your billing cycle. You can select to pay monthly, or you can receive discounts by pre-paying for periods of 12, 24, or 36 months. All pre-paid accounts come with a 30-day money back guarantee on the full amount.
Anti-fraud measures
Our anti fraud measures help to protect our customers and keep prices low. During checkout, orders are put through a special detection service that highlights suspicious transactions. If your transaction is flagged as potentially fraudulent, we may require additional confirmation, such as copies of valid ID or credit cards. Rest assured, your personal information will be handled with care and according to our Privacy Policy.
Coupons
Coupons are a great way to save money on your first billing cycle. However, due to various costs associated with running our service (such as software licensing and server maintenance), we are unable to offer discounted rates beyond the initial billing period. Check out our site for more information on cost-saving options available!
International transactions
International payments are accepted on the Site Hosting Club website through PayPal. Currency conversion is available, allowing customer prices to be shown in different currencies. While all transactions are processed and billed in US Dollars, an exchange rate is listed on the site for ease of estimating costs in own currency. Exchange rate fees set by the credit card company will apply when making foreign credit card purchases.
Still have questions about the ordering process?
You can use our live chat feature on the website, or give us a call if you have any questions or concerns. We are here to provide excellent customer service and look forward to serving you!